Subject: Hatch RS-LED Line Not Supported on Lutron Grafik Eye Systems
Hatch Transformers, Inc.’s 12V RS LED products are electronic transformers that supply a high frequency AC voltage that is proportional to the line voltage input. Due to the very wide dimming range of the Grafik Eye system, it is likely that HATCH RS-LED products will supply an AC waveform that is outside of the dimming range of most self-ballasted LED lamps WHEN USED IN CONJUNCTION WITH Lutron Grafik Eye systems in their present configuration. This is NOT a malfunction of the RS12-LED electronic transformers.
As a result, dimming of the RS12-LED line of electronic transformers with the Lutron Grafik Eye system is not supported at this time. Lutron Electronics is aware of the situation and is working to address it. For further information contact Lutron Technical Support at 1-800-523-9466.