Warranties and Conditions
Limitations of Liability
THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES AND STATUTORY WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY IS STRICTLY LIMITED TO THE DURATION EXPRESSED HEREIN. IN NO EVENT SHALL HTI BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE I-LOC LED DRIVER; NOR SHALL HTI BE LIABLE FOR ANY DAMAGES FOR LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS OR LOST PROFITS; NOR SHALL HTI BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THE I-LOC LED DRIVER; NOR SHALL HTI BE LIABLE TO ANY PURCHASER OR USER IN TORT, OR FOR NEGLIGENCE OF ANY KIND, INCLUDING HTI’S OWN NEGLIGENCE. TO THE EXTENT ANY PURCHASER OR USER OF THE I-LOC LED DRIVER HAS INSURANCE THAT PROVIDES COVERAGE FOR LOSS OR DAMAGES OF ANY KIND, THE PURCHASER OR USER’S CLAIMS FOR SUCH DAMAGES ARE LIMITED TO THOSE INSURANCE PROCEEDS, AND ALL SUBROGATION CLAIMS ARE EXPRESSLY AND IMPLIEDLY WAIVED TO THE FULLEST EXTENT PERMITTED BY LAW.
Warranty Claims Process
In order to present a warranty claim for a malfunction or loss of the I-LOC Driver, the I-LOC Driver’s original purchaser or the original purchaser’s end user must notify HTI, in writing, of the warranty claim. Notice must be made within 30 days of the malfunction or loss of the I-LOC LED Driver, and notice must be sent to HTI by filling out the RMA form on the HTI website: https://www.hatchlighting.com/customer-support/returns/.
HTI reserves the right to receive the return of the I-LOC Driver, as a condition to all warranty claims and to have the return made at the expense of the original purchaser or the original purchaser’s end user. Warranty claims by end users purchasing the product from an OEM shall be serviced directly by the original equipment fixture manufacturer, not HTI.
HTI shall correct any product that HTI deems to be defective, at HTI’s sole option, by repairing any defective part(s), replacing any defective part(s) or making available a new replacement driver on a prorated basis.
In any event, only one repaired or replaced driver will be provided one time to cover the original defective product. The conditions of any tests concerning any driver which is claimed to have not performed in conformance with this warranty shall be mutually agreed upon in writing and HTI shall be notified of and may be represented at any such tests. This express limited warranty is extended by HTI only to the original or first end-user purchaser.
Warranties and Conditions
Limitations of Liability
THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES AND STATUTORY WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY IS STRICTLY LIMITED TO THE DURATION EXPRESSED HEREIN. IN NO EVENT SHALL HTI BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE LED DRIVER; NOR SHALL HTI BE LIABLE FOR ANY DAMAGES FOR LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS OR LOST PROFITS; NOR SHALL HTI BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THE LED DRIVER; NOR SHALL HTI BE LIABLE TO ANY PURCHASER OR USER IN TORT, OR FOR NEGLIGENCE OF ANY KIND, INCLUDING HTI’S OWN NEGLIGENCE. TO THE EXTENT ANY PURCHASER OR USER OF THE LED DRIVER HAS INSURANCE THAT PROVIDES COVERAGE FOR LOSS OR DAMAGES OF ANY KIND, THE PURCHASER OR USER’S CLAIMS FOR SUCH DAMAGES ARE LIMITED TO THOSE INSURANCE PROCEEDS, AND ALL SUBROGATION CLAIMS ARE EXPRESSLY AND IMPLIEDLY WAIVED TO THE FULLEST EXTENT PERMITTED BY LAW.
Warranty Claims Process
Warranties and Conditions
Limitations of Liability
THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES AND STATUTORY WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY IS STRICTLY LIMITED TO THE DURATION EXPRESSED HEREIN. IN NO EVENT SHALL HTI BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE EMERGENCY DRIVER; NOR SHALL HTI BE LIABLE FOR ANY DAMAGES FOR LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS OR LOST PROFITS; NOR SHALL HTI BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THE EMERGENCY DRIVER; NOR SHALL HTI BE LIABLE TO ANY PURCHASER OR USER IN TORT, OR FOR NEGLIGENCE OF ANY KIND, INCLUDING HTI’S OWN NEGLIGENCE. TO THE EXTENT ANY PURCHASER OR USER OF THE EMERGENCY DRIVER HAS INSURANCE THAT PROVIDES COVERAGE FOR LOSS OR DAMAGES OF ANY KIND, THE PURCHASER OR USER’S CLAIMS FOR SUCH DAMAGES ARE LIMITED TO THOSE INSURANCE PROCEEDS, AND ALL SUBROGATION CLAIMS ARE EXPRESSLY AND IMPLIEDLY WAIVED TO THE FULLEST EXTENT PERMITTED BY LAW.
Warranty Claims Process
Warranties and Conditions
Limitations of Liability
THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES AND STATUTORY WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY IS STRICTLY LIMITED TO THE DURATION EXPRESSED HEREIN. IN NO EVENT SHALL HTI BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE SURGE PROTECTOR; NOR SHALL HTI BE LIABLE FOR ANY DAMAGES FOR LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS OR LOST PROFITS; NOR SHALL HTI BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THE SURGE PROTECTOR; NOR SHALL HTI BE LIABLE TO ANY PURCHASER OR USER IN TORT, OR FOR NEGLIGENCE OF ANY KIND, INCLUDING HTI’S OWN NEGLIGENCE. TO THE EXTENT ANY PURCHASER OR USER OF THE SURGE PROTECTOR HAS INSURANCE THAT PROVIDES COVERAGE FOR LOSS OR DAMAGES OF ANY KIND, THE PURCHASER OR USER’S CLAIMS FOR SUCH DAMAGES ARE LIMITED TO THOSE INSURANCE PROCEEDS, AND ALL SUBROGATION CLAIMS ARE EXPRESSLY AND IMPLIEDLY WAIVED TO THE FULLEST EXTENT PERMITTED BY LAW.
Warranty Claims Process
Hatch Transformers Inc. (HTI) warrants that Electronic HID ballasts sold by HTI (other than ballasts specifically made for use in street lighting) are free of defects in material and workmanship for a time period of 3 years at 80°C max case temperature and 5 years at 75°C max case temperature from the date of invoice, when operated no more than 12 hours per day per annum.
This warranty covers all products with part numbers beginning with the following prefixes: RS, RL, VS, IS, PS, PB, TS, VJ, VE and HA. Any other products sold by Hatch with part numbers not beginning with one of these prefixes are also covered by this warranty if they can be categorically defined as electronic transformers. Hatch Transformers Inc. (HTI) warrants that its Electronic Transformers are free of defects in material and workmanship for a time period of 3 years from the date of invoice, when operated for no more than 4000 hours per annum at an average daily operational load of no more than 12 hours.
Hatch Transformers, Inc. (HTI) warrants that Electronic Fluorescent ballasts (FR, HR, and SWB Series Ballasts) sold by HTI are free of defects in material and workmanship for a time period of up to 3 years depending on the model from the date of invoice, when operated no more than 12 hours per day per annum.
Hatch Transformers, Inc. (HTI) warrants that Electronic Fluorescent ballasts (HC and HL Series Ballasts) sold by HTI are free of defects in material and workmanship for a time period of up to 5 years depending on the model from the date of invoice, when operated no more than 12 hours per day per annum.
Hatch Transformers, Inc. (HTI) warrants that Magnetic and Transformer products sold by HTI are free of defects in material and workmanship for a time period of up to 2 years depending on the model from the date of invoice.
Our Mission
Hatch is committed to providing innovative, precision-engineered products while cultivating lasting partnerships in the lighting industry.
Our Value
With more than three decades of service in lighting, Hatch is an industry leader in engineering and customer support.
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